Nissan Lease Return in Lakewood, CO
Nissan Lease Return in Lakewood, CO
Three steps, no surprises. Here is exactly what to do before you hand back the keys, who decides any charges, and how to book your return.
How to Return Your Leased Nissan
If your Nissan lease is coming to an end, these are the three things to do, in order. Start early. The first step is the one that books up.
Not sure you want to return it? See all your end of lease options.
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Schedule your free AIM inspection
Every lease return needs a third-party inspection from Alliance Inspection Management (AIM). It is complimentary and required. A certified inspector assesses any chargeable wear and use under your lease agreement, and you receive a copy of your Inspection Report and a Notice of Option to Make Repairs before your return. If excess wear is found, you may have the option to make repairs before you turn the vehicle in.
Book it early. AIM appointments are currently booking several weeks out, first come, first served. You can schedule your inspection up to 60 days before your lease maturity date, so there is no reason to wait.Empire Lakewood Nissan is not authorized to perform this inspection, and it cannot be replaced by a written or verbal request to the dealership.
Schedule online with AIM or call 800-253-9026
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Review the Wear and Use Guide
The Nissan Guide to Chargeable Wear and Use shows the standards NMAC uses when it evaluates a vehicle at lease end, with examples of what goes beyond normal wear and tear. Pay particular attention to dents, scratches, tire wear, windshield and glass damage, and missing equipment.
Reviewing it ahead of time lets you spot possible concerns and, where it makes sense, take care of them before your return.
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Book your lease return appointment
Pick a weekday time that works for you. At your appointment, Shannon documents the condition of the vehicle at drop-off and completes the lease return paperwork with you.
Weekdays only. Lease returns are not available on Saturdays or Sundays. If your lease-end date falls on a weekend, contact Shannon directly and she will help coordinate your return.If you are asked for a verification code while booking, check your spam or junk folder. The email sometimes lands there.
What Counts as Chargeable Wear
Normal wear is expected. These are examples from Nissan’s guide of what NMAC may charge for.
Exterior
- A scratch or dent over 3 inches, single or combined
- Any panel with 4 or more dents of any size
- 10 or more chips on one panel
- Hail damage, tears, cracks or punctures
- Poor-quality repairs, decals on paint, and vehicle wraps
Windshield and glass
- Stars, bull’s-eyes and cracks
- Deep chips or scratches
- Any damage in the driver’s line of sight
- Tint that is peeling, fading, bubbling or mismatched
Tires and wheels
- Tread depth under 1/8 inch at the lowest point
- Punctures, plugs, cuts, bulges or sidewall damage
- Tires that do not match the original size
- Curb rash or scratches over 6 inches, or a bent wheel
- Wheels or covers that are not original equipment
Interior, equipment and mechanical
- Burns, holes, tears or cuts
- Stains that normal reconditioning will not remove
- Missing keys, remotes, spare tire or original equipment
- Aftermarket parts, or damage from installing or removing them
- Damage from skipped maintenance, and warning lights
Examples only. Empire Lakewood Nissan does not determine, assess or finalize end-of-lease charges. Any excess wear-and-use charges, fees or other lease-end amounts are assessed and billed by Nissan Motor Acceptance Company (NMAC) after the vehicle has been returned and processed. The guide explains NMAC’s general standards and does not guarantee whether a particular item will or will not result in a charge.
Lease Return Day Checklist
- Clear out the vehicle. Remove all personal belongings, including toll passes, parking permits and garage door openers.
- Bring every key fob. Both must be working, programmed and calibrated to the vehicle. A fob with a dead battery or one that does not function is recorded as not returned.
- Leave the owner’s manual in the glove box.
- Returning an EV? Leave the charging cable in the trunk.
- Put back original equipment that was removed from the vehicle during your lease.
- Take your own photos. Clear, time-stamped shots of the exterior, interior, wheels, windshield, odometer and any existing damage are good to have for your records.
After You Return Your Vehicle
After your appointment you receive an emailed receipt confirming the return. A few things are still yours to wrap up, and any final charges come from NMAC afterward.
- Update your auto insurance. Cancel or update the policy on the returned vehicle.
- Cancel toll privileges associated with the vehicle.
- Stop automatic payments, subscriptions and services connected to the vehicle.
- Remove the vehicle from your apps. In the MyNISSAN app, open the vehicle screen, tap Vehicle Profile, scroll to the bottom and select Delete Vehicle.
Who to Call
AIM
Your required pre-return inspection and your inspection report.
NMAC
Lease terms, remaining payments, wear-and-use and mileage charges, and anything about your lease agreement.
Empire Lakewood Nissan
Your return appointment and the vehicle drop-off process.
(303) 232-8881ext. 177, Shannon Hernandez
Nissan Lease Return FAQs
Will I be charged when I return my leased Nissan?
It depends on the condition and mileage of your vehicle under your lease agreement. Normal wear is expected. Excess wear and use, such as a scratch or dent over 3 inches or tire tread under 1/8 inch, may be chargeable. Your AIM inspection report shows what was found before you return the vehicle, and the Nissan Wear and Use Guide lists the standards.
Who decides what I owe at lease end?
Nissan Motor Acceptance Company (NMAC). Empire Lakewood Nissan does not determine, assess or finalize end-of-lease charges. NMAC assesses and bills any amounts after the vehicle has been returned and processed. For questions about charges, call NMAC at 800-456-6622.
When will I find out if I owe anything after I turn in my lease?
Usually 4 to 6 weeks after your vehicle has been returned and processed. That is when NMAC typically posts your End-of-Lease Liability Statement to your NMAC account, the same account you used for your monthly payments. It lists any remaining fees and charges, which can include damage charges and a disposition fee of up to $395 plus applicable sales tax, as outlined in your lease agreement. Additional statements can follow for things like property taxes, parking tickets or toll violations.
Can Empire Lakewood Nissan do my lease-end inspection?
No. The inspection must be completed by Alliance Inspection Management (AIM), an independent third party. It is complimentary. Schedule it at selfschedule.aiminspect.com or by calling 800-253-9026.
Is my vehicle inspected when I drop it off?
No. At drop-off we take photos to document the vehicle’s condition for reference only and complete your return paperwork. That documentation does not replace the required AIM inspection.
What if I cannot get an inspection appointment before my lease ends?
You are still responsible for returning the vehicle on time, and you remain responsible for any excess wear and use or damage identified by the leasing company, whether or not a pre-return inspection was completed. This is why we recommend scheduling with AIM as early as you can.
Can I return my lease on a Saturday or Sunday?
Lease return appointments are available on weekdays only, and the dealership is closed on Sundays. If your lease-end date falls on a weekend, contact Shannon at (303) 232-8881 ext. 177 so she can help coordinate your return.
What if I am over my mileage allowance?
You may be able to purchase additional miles from NMAC for $0.10 per mile, as long as you buy them at least 30 days before your lease-end date. NMAC can confirm what applies to your lease at 800-456-6622.
What happens if one of my key fobs does not work?
Both key fobs need to be functional, programmed and calibrated to the vehicle. If a fob has a dead battery or does not work, the return paperwork is processed showing that only one functional key was returned. Missing keys and remotes are chargeable under Nissan’s wear and use guide.
Shannon Hernandez
Shannon handles lease returns at Empire Lakewood Nissan. Book a weekday time online and she will have everything ready when you arrive.
(303) 232-8881 ext. 177
14707 W Colfax Ave, Lakewood, CO 80401
