Customer Testimonials

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Google May 18, 2022

Great job replacing the clutch in my 370Z, it was done on time and no issues!

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Google May 17, 2022

This dealership is great. Let me start by saying that the guy that took care of us was great. Matt Kordis is a very nice and transparent person. He’s not the kind of guy that just cares about seeking you a car at all cost. He truly cares about you choosing the right care, the right APR and simply the right decision. I highly recommend this place.

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Google May 15, 2022

Great service, super friendly and welcoming! Albert is an amazing salesman, approachable, honest and thoughtful!

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Google May 15, 2022

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Google May 14, 2022

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Google May 13, 2022

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Google May 11, 2022

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Google May 10, 2022

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Google May 9, 2022

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Google May 6, 2022

I came in early without appt for oil change and tire rotation. Perris was my advisor and was very professional and friendly. She was informative but did not pressure a lot of extras. I really appreciate her attentive and friendly service. She’s a real asset to your company !

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Google May 5, 2022

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Google May 4, 2022

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Google May 3, 2022

I wanna say thank you to Adam, Matt, Brian and Nate for giving us a great deal on two cars yesterday. There were printer issues and it took us a good while to get everything processed but the guys kept checking in and we felt cared for. Thanks again!!

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Google May 3, 2022

My car broke down and I was dreading having to search for a replacement with the current used car market. I came in and spoke with Roy before I was ready to buy anything, and he was so helpful that I came straight back a couple weeks later. He was able to work with my financial situation and timeline to set me up with what will be my favorite car that I’ve ever owned. Empire Lakewood Nissan made my first car dealership experience an enjoyable one!

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Google May 3, 2022

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Google May 1, 2022

I took my Altima to the service department due to a recall. After looking at the computer, they discovered that there was a 2nd recall as well. They said it would take 2 to 3 hours to repair all; it was just a little over 2 hours to complete. They also noticed that I have some minor repairs to be fixed; I declined since I could probably repair it myself. Empire Lakewood Nissan does excellent work in their service department.

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Google May 1, 2022

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Google Apr 30, 2022

We had the easiest time buying our Altima! We never felt pressured, they worked with our budget and the whole staff was great! Matt gave us the best experience we could have asked for! Please support this family owned business if you’re in the market for a new or used vehicle!

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Google Apr 30, 2022

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Google Apr 29, 2022

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Google Apr 29, 2022

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Google Apr 29, 2022

Excelente servicio, muy amable y respetuoso en todo momento, muy eficiente y explicó todo el procedimiento de una manera muy detallada…

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Google Apr 28, 2022

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Google Apr 28, 2022

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Google Apr 27, 2022

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Google Apr 27, 2022

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Google Apr 26, 2022

Great experience with the team. Matt our salesman was attentive and followed up with all the requests. Brian took great care of us in getting the pricing and financing. Really appreciate this dealership.

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Google Apr 25, 2022

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Google Apr 25, 2022

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Google Apr 24, 2022

Gracias a may stiglich ella abla mi idioma y muy atenta a todos los detalles nos iso sentir como en casa en la compra de mi nuevo 2020 Nissan pathfinder Rock Creek Edition Stamos muy contentos gracias May Stiglich

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Google Apr 23, 2022

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Google Apr 23, 2022

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Google Apr 22, 2022

Just recently had our Juke repaired at Empire. Service department is ten star. A Jacob Rogers, manager of the department has the best of staff from welcoming you to picking up your washed auto. Incredible service snd customers are appreciated big time. Not a national firm. Local ownership tgat assured exceeding your expectations. J

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Google Apr 22, 2022

Love Empire Nissan!! I have bought two cars there. The service staff are friendly, professional, thorough and respectful. The owner, Chris is top notch!! Perris and Nick,the Service dept,are outstanding with customer service! I highly recommend Empire Nissan. You won’t be disappointed!

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Google Apr 22, 2022

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Google Apr 20, 2022

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Google Apr 20, 2022

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Google Apr 19, 2022

The service advisor was able to get me in at the time promised. They also completed all the car services needed within the timeframe given. I am very happy I chose Empire Lakewood Nissan.

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Google Apr 19, 2022

Love Empire Nissan !! Super friendly know what they are doing !! Fast service

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Google Apr 18, 2022

Found the exact car my daughter wanted, got a decent price and bought it. Roy was a very easy going down to earth salesman and his managers were accommodating ( that's good for managers lol). Good experiance.

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Google Apr 17, 2022

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Google Apr 16, 2022

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Google Apr 15, 2022

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Google Apr 14, 2022

Everyone I’ve talked to there has been totally awesome! Great service 🙂

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Google Apr 12, 2022

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Google Apr 12, 2022

Great customer service!

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Google Apr 12, 2022

From purchasing my car to continued maintenance needs they have been fantastic all the way around.

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Google Apr 11, 2022

Great service! Quick and easy.

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Google Apr 9, 2022

Totally satisfied

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Google Apr 9, 2022

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Google Apr 9, 2022

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Google Apr 9, 2022

Empire Lakewood nissan has been great to work with so far. Quick to get service done and love the text message update system. 10/10 would recommend Perris on the service team!

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Google Apr 8, 2022

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Google Apr 6, 2022

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Google Apr 6, 2022

Second time it was awsome my truck is now completed

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Google Apr 5, 2022

I want to thank Aaron for taking his time and working with me. I love my new car!. It's fun to drive again!

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Google Apr 5, 2022

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Google Apr 3, 2022

I thought I already left a review but in case I didn't send it, and my 71 years I have had virtually every make of automobile. This was my first Nissan and I have to give you guys the award for the best customer service I have found. It is obvious that you are making customer service a priority, I believe it was Ernie that helped me, and it shows big time. Thanks

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Google Apr 2, 2022

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Google Apr 1, 2022

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Google Mar 31, 2022

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Google Mar 31, 2022

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Google Mar 30, 2022

Great service. Friendly staff.

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Google Mar 30, 2022

Everything was great except for this one guy that didn’t want me to take the Lyft they offer back home to wait for my oil change and said they probably wouldn’t be doing it again. I’ve been going here for years and this is the first time it’s been an issue so that was a bit annoying. Also the first time I’ve ever talked with this guy.

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Google Mar 30, 2022

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Google Mar 29, 2022

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Google Mar 29, 2022

A very nice atmosphere here. Clean, professional experience with Masuda!!! She has a kind soul. Thanks again for making my day a pleasant one.

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Google Mar 28, 2022

bought my vehicle here and always go back for service. great staff!!

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Google Mar 28, 2022

Everyone was nice and professional and most importantly the work on my vehicle was completed in at the times promised.

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Google Mar 28, 2022

Albert and ST were absolutely amazing. Albert understood what we wanted and need and really made it work. He did not try to over sell us something we couldn't afford and made our experience amazing. Nissan family for life.

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Google Mar 27, 2022

As soon as I first arrived at the dealership, Ray Harris did everything to make sure I got the car that I wanted! I would highly recommend working with Ray and the rest of the team at this dealership!

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Google Mar 26, 2022

Very friendly, small store atmosphere. Enjoyed our general interaction and salesperson.

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Google Mar 25, 2022

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Google Mar 25, 2022

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Google Mar 24, 2022

The team at this dealership always takes good care of me and my family. This time was no exception, and I am THRILLED with my new SUV. Everyone here is straightforward, helpful, caring, and sincere. I really appreciate supporting a locally-owned business like this one, and recommend Empire Lakewood Nissan to ANYONE who wants a positive experience buying or leasing a vehicle.

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Google Mar 24, 2022

From the moment I walked in the door I was greeted and taken care of beyond my expectations, the owner, Chris and salesman, Josh took such good care of me. They were so patient and helpful in finding the right vehicle for me to lease and helping me trade in my previous vehicle. From the beginning I knew I could trust them to be honest with me, which is really hard to find these days. I would 100% recommend this dealership and their staff. I am so happy with my new truck and will be going back to them in the ...

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Google Mar 23, 2022

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Google Mar 23, 2022

I would recommend Empire Nissan and Dominick my sales person to everyone for a great car buying experience!! Which I have done multiple times! This is the second car that I have done with them and made the experience very easy!! They listen to your needs via payment etc. which most dealers are not doing anymore! If your thinking about a new or used car purchase definitely talk to Dominick and Empire Nissan!!

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Google Mar 23, 2022

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Google Mar 22, 2022

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Google Mar 22, 2022

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Google Mar 21, 2022

Only place I will bring my 18 Nissan Rogue. No appointment necessary for oil changes, first come first served. Ryan was my service advisor and was super helpful in an efficient transmission replacement as well.

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Google Mar 21, 2022

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Google Mar 21, 2022

Our Nissan Leaf (2012) has just over 123,000 miles on it. The service manager and staff were very professional and courteous. The service was completed in record time!

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Google Mar 19, 2022

Albert is great, got everything done so quick and we are very happy with the outcome

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Google Mar 18, 2022

Everything was predictable.

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Google Mar 18, 2022

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Google Mar 17, 2022

I just purchased my 5th car (2 for other family) at EMPIRE over the past 12 years. This is the most honest and fair dealership I have ever experienced in 40 years. I will only purchase future cars at EMPIRE.

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Google Mar 17, 2022

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Google Mar 16, 2022

Rich was very professional and listened to my preferences on my requested service. My vehicle was ready in just over hour. Well done.

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Google Mar 16, 2022

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Google Mar 16, 2022

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Google Mar 14, 2022

Service was quick, friendly, reasonably priced, and the communication was great!

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Google Mar 11, 2022

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Google Mar 11, 2022

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Google Mar 11, 2022

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Google Mar 11, 2022

Ross is the man! He was extremely helpful in finding me options for a new vehicle and helped work with my budget, ask for Ross

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Google Mar 10, 2022

Most recent? How about every time I enter the Empire Lakewood Nissan I always feel welcomed, treated proper, and handled with profession. I am very thankful to be able to feel such a welcome when it comes to being taken of. I know when I leave, not only will my vehicle be 100% fully serviced, I too will fill satisfied leaving.

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DealerRater Oct 13, 2021

The sales department was great! Super easy, very fast and very friendly! I will also be using their service department!

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DealerRater Oct 13, 2021

Very kind and professional. It felt like I was buying from a family friend, no pressure, and the attention I received after the sale was the cherry on top. I will only buy from Empire Lakewood Nissan! Kurt is the one you need to ask for when you call in!

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